The hottest Lovol excavator makes a brand with ser

Lovol excavator: make a brand with service, win trust with service

Lovol excavator: make a brand with service, win trust with service

China Construction Machinery Information

Guide: at present, in the domestic construction machinery market, the product price and technical differences are narrowing day by day. The marketing experience in car purchase and the quality of after-sales service have become important factors for users to choose brands and machines. Make a brand with service and win trust with service. Lovol excavator focuses on how to better serve customers and

in the current domestic construction machinery market, the product price and technical differences are narrowing day by day. The marketing experience and the quality of after-sales service during the purchase of vehicles have become important factors for users to select the loading device and regularly inspect the plate and select the machine. "Make a brand with service and win trust with service", Lovol excavator has made an article on how to better serve customers and better improve the differentiated service system

Lovol excavator serves to build a first-class brand.

as one of the fastest growing brands in the industry, Lovol excavator has been committed to expanding service channels and constantly improving the dealer network since its establishment. At present, 253 Lovol excavator service stations have achieved full coverage of the domestic service network. With 24-hour service, a service radius of less than 130 kilometers, a 3-year 7200 hour long warranty, and 1000 service engineers serving in the front line, Lovol excavator has built an all-weather, high-quality, one-stop service system. At the same time, each Lovol excavator service station has sufficient factory spare parts in reserve, providing strong logistics supplies for every Lovol excavator user

in recent years, Lovol excavators have gradually realized the service mechanism from post problem handling to problem prevention in advance, so as to maximize the prevention of machine accidents, and strive to become the first service brand of excavators in China in combination with the industry-leading 24-hour repair rate

Lovol excavator has won the trust of customers for its service.

since the launch of the 2013 Lovol excavator winter send warm users visit with the theme of "warm winter · love in Lovol", Lovol excavator people have sincerely won the unanimous welcome of users all over the country. When chatting with Lao Gao, a user in Xianyang, Shaanxi Province, the service personnel learned that the Lovol excavator used by Lao Gao was abnormal, so they didn't pay attention because it didn't delay the construction. The service personnel put on their work clothes and began to repair the machine for master Gao. It turned out that the driving gear bolts of the travel motor were worn, which led to the machine not moving smoothly. To solve this problem, it is necessary to weld parts. The Lovol maintenance box is lack of large-scale welding equipment. The service team immediately contacted Lovol excavator service station with different prices of experimental machines to apply for support of large-scale welding equipment. The sun gradually set and the moon gradually rose. After helping Lao Gao repair the drive teeth of the motor, the service personnel began to carry out comprehensive maintenance for Lovol excavator

the wind at night in Shaanxi made people shiver. Seeing this, master Gao lit a fire on the spot and asked the service team members to bake first. However, the service personnel of Lovol excavator did not stop working until the end of maintenance. Looking at Lovol excavators full of vitality from inside to outside, master Gao kept saying that Lovol excavators' winter visit was so timely that he avoided a big trouble

continue to build Lovol excavator service network, speed up the response speed of rescue service and the supply speed of spare parts, and improve the user service experience. Lovol excavator "makes a brand with service, wins trust with service", and uses a perfect differentiated service system to protect customers' Entrepreneurship and prosperity